Care Plan

Read all about how to protect your furniture

At QLM we know that accidents can happen to anyone and anything, at any time.

That’s why we recommend Staingard’s 5 year protection plan to cover you against accidental damage.

Care Plan

5 Year Protection

Year Protection

All our Staingard packages include 5 year protection for stains and accidental damage, giving you complete peace of mind.

Skilled Technicians

Staingard have a national team of professional repair technicians who will visit your home to resolve the problem for you.

How To Get Protection

Once you have made your purchase you can choose to add additional Staingard Protection for your items, the cost of this will be explained by one of our colleagues. For sofas the protection is counted by the number of seats of the sofas e.g. a 2 seater and a 3 seater sofa would total 5 seats. Footstools are also included under the protection and count as 1 seat.

For dining furniture, beds and bedroom furniture the price of the protection is calculated by the value of the items on your order.

Assistance 24 Hours a Day

Making a claim couldn’t be easier, simply call the Staingard claim line any time, day or night and they will be there to assist you.

No Excess Charge

No matter which protection you take out you will pay no annual renewal cost or any excess charges.

How do I make a claim?

Once your new furniture is delivered, making a claim is easy. Simply call Staingard on 01384 473017. Once a claim is registered Staingard will send out an expert technician to repair your furniture.
Monday: 9.30 - 17.30
Tuesday: 9.30 - 17.30
Wednesday: 9.30 - 17.30
Thursday: 9.30 - 17.30
Friday: 9.30 - 17.30
Saturday: 9.30 - 17.30
Sunday: 10.00 - 16.00
Registered: Q.L.M (LEEDS) LIMITED
Reg. Office: Unit 3 Northside Retail Park, Stonegate Road Meanwood, Leeds, West Yorkshire, LS7 2TT
Reg No: 5497415
VAT No: 865 821 594